Optimise, Auto-Assign, Track, Enhance & Mobilize
Meet Traczo, the All-in-One Healthcare Facilities Management System
Optimise, Auto-Assign, Track, Enhance & Mobilize
Meet Traczo, the All-in-One Healthcare Facilities Management System
Trusted by leading Institutions and organizations of the world
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Master Your Operations
We empower Facility Managers, Admins, & Staff to use their resources optimally daily with our award-winning applications.
We provide a seamless integrated suite of intelligent solutions that comprehensively cover every facet of your facility.
Why Icegen
Our latest facilities management suite streamlines all essential services & sustainably increases staff efficiency.
Realtime Data-Driven Insights
Seamlessly oversee all modules from a single platform, enhancing efficiency & decision-making with real-time insights.
Enhance Efficiency + ROI
Increase efficiency with a simple intuitive interface that enables your team to complete tasks effectively.
A Trusted Partner
Icegen is trusted by leading organizations across the USA, UK, MENA & Asia Pacific Region to support millions of patients daily.
Decades of Dedication
With over 25+ years of experience in facilities management, we help drive measurable results for all our clients, enhancing efficiency & boosting CSAT.
Why Icegen
Our latest facilities management suite streamlines all essential services & sustainably increases staff efficiency.
Realtime Data-Driven Insights
Seamlessly oversee all modules from a single platform, enhancing efficiency & decision-making with real-time insights.
Enhance Efficiency + ROI
Increase efficiency with a simple intuitive interface that enables your team to complete tasks effectively.
A Trusted Partner
Icegen is trusted by leading organizations across the USA, UK, MENA & Asia Pacific Region to support millions of patients daily.
Decades of Dedication
With over 25+ years of experience in facilities management, we help drive measurable results for all our clients, enhancing efficiency & boosting CSAT.
Unified solutions, providing real-time visibility
Porter
Increase Satisfaction
Streamline task assignments across your facility, via the helpdesk. Manage porters, domestic staff, patient transport and security staff to deliver better on-time outcomes.
Porter
Increase Satisfaction
Streamline task assignments across your facility, via the helpdesk. Manage porters, domestic staff, patient transport and security staff to deliver better on-time outcomes.
Auto Task Assignment
Portzo revolutionises task assignment by leveraging real-time location services to automatically allocate jobs to the nearest team member.
Catch Delays Early
Our system alerts you about potential delays, bottle-necks for each task, allowing your team to respond promptly.
Optimised Asset Utilisation
With GPS-enabled asset tracking, Portzo quickly locates essential assets such as wheelchairs and beds. Instead of searching for equipment let your staff focus on delivering prompt and effective service to patients.
Cater
Streamline Meal Management
Efficiently manage and coordinate catering requests across your healthcare facility. The Cater Module allows staff to place bulk meal orders while accommodating specific dietary restrictions, ensuring that every patient receives the right meal at the right time.
Cater
Streamline Meal Management
Efficiently manage and coordinate catering requests across your healthcare facility. The Cater Module allows staff to place bulk meal orders while accommodating specific dietary restrictions, ensuring that every patient receives the right meal at the right time.
Bulk Ordering with Precision
Our system enables staff to add catering requests in bulk, simplifying the process of meal planning and reducing errors. Specific dietary needs can be noted using remarks, ensuring that individual requirements are met without complicating the ordering process.
Vendor Management
Easily manage your vendor interactions by entering invoices and ordering lists directly into the system. The Cater Module simplifies the process of bulk ordering and vendor coordination, ensuring that your facility’s food supply runs smoothly and efficiently.
Track Inventory and Wastage
Monitor your catering inventory in real-time, track overall requests, and manually record any wastage at the end of the day. This feature helps in reducing food waste and optimizing resource use across your facility.
Clean
Ensure a Pristine Environment
Maintain high standards of cleanliness across your healthcare facility with the Clean Module. Plan regular cleaning activities in advance and ensure that tasks are efficiently managed and executed by the designated professionals.
Clean
Ensure a Pristine Environment
Maintain high standards of cleanliness across your healthcare facility with the Clean Module. Plan regular cleaning activities in advance and ensure that tasks are efficiently managed and executed by the designated professionals.
Automated Task Assignment
Tasks are automatically assigned to the appropriate cleaning staff, ensuring that routine cleaning is performed without delays. Additionally, reactive tasks can be swiftly allocated by nurses or other staff members as needed.
Optimize Resource Utilization
The Clean Module helps you make the most of your cleaning resources by streamlining task management and reducing time wastage. The system ensures that every cleaning task is handled efficiently, contributing to a cleaner and safer environment.
Performance Monitoring
Generate comprehensive reports to measure work performance, including task completion, request management, and time taken. These insights help you increase productivity and continually improve the effectiveness of your cleaning operations.
Track
Complete Asset Management
Gain complete visibility of your asset inventory, track maintenance and calibration schedules, to significantly reduce downtime and costs.
Track
Complete Asset Management
Gain complete visibility of your asset inventory, track maintenance and calibration schedules, to significantly reduce downtime and costs.
Comprehensive Asset Inventory
Real-time inventory of all your assets at your fingertips. Efficiently manage and track each item in your facility.
Identify Lost, Idle, or Most Used Assets
Efficient asset identification helps you make informed decisions about asset allocation and utilization.
Relocate Assets Based on Demand
Dynamically relocate assets to meet your current needs, enhance operational efficiency and responsiveness.
Interpret
Ease Communication
Ensure seamless communication across your healthcare facility by efficiently managing interpreter requests. With our solution, interpreters are equipped with Wi-Fi tags, allowing for quick and accurate response to language needs.
Interpret
Ease Communication
Ensure seamless communication across your healthcare facility by efficiently managing interpreter requests. With our solution, interpreters are equipped with Wi-Fi tags, allowing for quick and accurate response to language needs.
Real-Time Task Assignment
Our system automatically assigns interpreter requests to the nearest available professional, ensuring that language support is provided swiftly and effectively where it’s needed most.
Track Movement in Real-Time
Monitor the movement of interpreters throughout your facility in real-time. This visibility ensures that the closest interpreter is always dispatched, reducing wait times and improving patient satisfaction.
Performance Monitoring
Gain insights into the performance of each interpreter with comprehensive tracking and reporting features. Evaluate response times, task completion, and overall efficiency to continually improve service delivery.
ICEGEN is a trusted partner to leading organizations across healthcare, banking, & telecommunications, delivering transformative technology solutions.
TRACZO & PORTZO, are at the forefront of revolutionizing hospital operations, underscoring our commitment to drive technological advancements & operational excellence globally.
Patients Served Daily
countries across
the world
asset managed
Solutions
Optimize porter services to improve patient transport and logistics within your facility. Our system ensures efficient task assignments and tracking, reducing wait times and enhancing patient flow.
Porter
Catering
Efficiently manage and deliver high-quality catering services with our comprehensive system. Ensure timely meal distribution and adherence to dietary requirements, enhancing patient satisfaction and care quality.
Cleaning
Maintain the highest standards of cleanliness and hygiene across your facility. Our solutions enable efficient scheduling and monitoring of cleaning tasks, ensuring a safe and sanitary environment for patients and staff.
Help Desk
Streamline communication and issue resolution with our integrated help desk system. Facilitate quick response times and effective problem-solving to enhance operational efficiency and patient care.
Security
Ensure the safety and security of your healthcare facility with our advanced security management solutions. Monitor and manage access control, surveillance, and incident response to protect patients, staff, and assets.
Implement proactive pest control measures to maintain a clean and healthy environment. Our solutions help you identify, monitor, and address pest issues promptly, ensuring compliance with health regulations.
Pest control
Solutions
Prince Court Medical Center (Malaysia)
Dubai Ministry of Health
AQWCH, Sharjah
Apollo Hospital, India
Sunway Hospital, Malaysia
Burjeel Hospital, UAE
Royal Stoke University Hospital, UK
North Devon District Hospital, UK
